Prepare for your visit
If the NYC infection rate is above 5%, clients and staff wear masks at all times.
Clients may remove their masks when our infection rate is below 5%.
Please arrive early, but no more than 10 minutes prior to your appointment time.
•Once inside, please wait by 3R, we will greet you 5-10 minutes prior to your appointment, once cleaning is complete. You’ll be asked to leave your shoes by the door.
•You may use our bathroom (or the bathroom in the hallway if you arrive early; Synergy is not responsible for the hallway bathroom and cannot guarantee its cleanliness).
•We will briefly go over and agree to a treatment plan.
•We will begin your massage on time to ensure we can disinfect between each client.
Any client who is not feeling well, must let us know immediately by replying to this email or by sending a message to firstname.lastname@example.org to determine how to handle your upcoming appointment.
We look forward to seeing you and continue to help you feel your best!
Your Synergy Massage Team